There is information on doctors by specialities and doctors background that you will find as you look up details of the doctor as you search. The doctors provided us available schedules one to one and half month in advance which you will then able to schedule 15 minute appointments. The booking process is intuitive and we provide user guides and on line trainings.
We are currently updating the experience to indicate when the doctors next available appointment is on line. This will be shown at the doctors name point so help in the search process.
We also look forward to building the depth of doctors by specialties as we grow. Don’t always expect availability of doctors in each category. We are rapidly growing our doctor list.
In any doctor now, you will be placed in a que for doctor availability, Doctors will aim to select patients that are a reasonable distance from them!
Whether a chronic illness, preconditions, pre post hospitalization, aged care, children, or a longer term illness, schedule a call to your doctors who care about you and supports you with your personal health planning. Our tools provide your doctors good medical information and history at their finger tips, possibly some connected vitals and most important your doctor understands you.
And by the way, company programs also typically look to a small group of pool doctors to support employees and their possibly families - where medical history remains confidential and comfort of fast efficient access to care.
Then maybe your doctor, or a referral or specialist consult maybe best overseen through telemedicine.
Our platform seeks to support you when you need it. Though our help desk centre operates between 8am to 8pm desk Monday to Saturday, the doctors schedules and availability are often going outside these times. With a call back system you just need to log a request through our app or web page and you will receive notification when the doctor has accepted and ready to make the consultation with your medical record at his or her side! Remember- if you feel it is more serious- please see the doctor or visit emergency.
Note - some insurance and company programs maybe in place. If associated with our platform, we will work to get this part of your journey set up early!
And security and patient confidentiality matters to you and we understand it!
Covantex’s EMR provides a secure HIPAA compliant storage for the patient’s electronic protected health information (ePHI). All medical history records as well as documents are stored in a HIPAA compliant data center.
A patient’s medical data is encrypted to international US standards at rest using the US industry standard AES-256 encryption algorithm. When in transit, our platform employs secure 1024-bit encrypted SSL.
Virtual appointments are fully supported through our secure HD video conferencing platform. CallMyDokter transforms how doctors interact with their patients and the world. This robust all-in-one virtual solution makes telemedicine accessible, easy and intuitive.
CallMyDokter helps you get the most out of all that video conferencing has to offer. Regardless of whether its in-person consultations, meetings, doctor to patient, doctor-to-doctor or setting up an entire virtual conference room, we have you covered.
Confidentiality matters. We have each of our providers to sign terms and conditions that reflect our terms and conditions with you. This includes only access to materials you allow. No third party is provided access to your data except the doctor.
We will only engage with you where it relates to your health and well being
If you have not been provided with code for registration by your provider, please compete the following pre registration process.( You need to be approved with one of our company clients to register. We will contact you to confirm approval)